Explore how Bay Bench helps independent repair shops manage customers, repair orders, technicians, diagnostics, inventory, business reporting, and much more — all from one platform.
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Your whole shop at a glance the moment you log in.
From estimate to invoice in one connected flow.
Every customer, vehicle, and service history in one place.
Plan the day and keep every bay full.
Track parts, shop supplies, and purchase orders.
Know exactly how the shop is performing.
Every step of a repair, start to finish, lives in one connected flow.
The vehicle comes in and you pull up — or create — the customer and vehicle record.
Build a quote with parts and labor. Templates and VIN lookup make it fast.
The customer approves the work from their phone with a tap and a signature.
The approved estimate becomes a live repair order on the board.
Assign the job to a tech and it appears in their work queue.
Add parts, log labor hours, and track everything the job needs.
A final inspection before the vehicle heads back to the customer.
The repair order turns into a clean invoice — no retyping.
Record the payment and close out the ticket.
Automatic reminders and review requests keep customers coming back.
Bay Bench Intelligence is a preview of where we’re headed. These features are currently in development and are not available in Bay Bench today.
Context-aware next steps and repair tips based on the exact job in front of you.
Realistic labor-time guidance that reflects how long jobs actually take in working shops.
Anonymous, shop-verified patterns of what commonly resolves a given symptom or code.
The related work usually done alongside a repair, so nothing gets missed.
Plain-language insight into how the shop is trending and where to focus next.
Get ahead of the next service a vehicle is likely to need.
Nothing here shows live shop numbers — it’s a look at the direction of the product. We’ll only turn a feature on once it genuinely helps inside a real shop.
Same shop, same data — on the counter computer, a tablet in the bay, or the phone in your pocket.
The full command center for the front counter and the office.
Walk the lot doing inspections and pulling up records right at the vehicle.
Run the essentials from your pocket, wherever the work takes you.
Yes. You can add your customers and vehicles into Bay Bench, and each vehicle keeps its own full service history from then on. If you have a large list, reach out and we’ll help you get set up.
Absolutely. Bay Bench runs in any web browser on any device, so a mobile mechanic can estimate, get approvals, and invoice right from a phone or tablet on the job.
Yes. Paid plans support multiple users, and each person signs in with their own role — owners see everything, while technicians see the jobs and tools they need.
No. There’s nothing to install and no special equipment to buy. If you have a phone, tablet, or computer with a web browser, you can run Bay Bench.
Yes. Because it’s cloud-based, you can check on the shop, review reports, or follow up with a customer from home or anywhere else with an internet connection.
Your shop’s data is walled off from every other shop, backed up in the cloud, and yours to export any time. Each shop only ever sees its own information.
Start free today, or join the shops helping shape where Bay Bench goes next.
