Transparency

Building Bay Bench Together

Bay Bench is constantly evolving based on real shop experience and customer feedback. Here’s what we’re working on — what’s live today, what’s in development, and where we’re headed.

How to read this page

Roadmap Legend

Every item below is labeled with exactly where it stands. No dates, no progress bars — just an honest status.

Released

Available in Bay Bench today. You can use it in real shop work right now.

In Progress

Actively being developed and refined. Some parts may already be rolling out.

Planned

On our near-term list. Designed and committed to, but not yet started or shipped.

Future Vision

Where we want to take Bay Bench long term. Directional, and not yet in development.

Released

Available Today

Features that are built, tested, and ready to use in your shop.

Released

Repair Orders

Build and manage every repair order from open to close.

Released

Estimates

Create detailed estimates with parts and labor in minutes.

Released

Invoices

Turn a completed repair order into a clean invoice — no retyping.

Released

Customer Management

Keep every customer’s contact details and history in one place.

Released

Vehicle Management

Full vehicle records with service history and VIN lookup.

Released

Scheduling

Plan the day and keep appointments organized.

Released

Work Queue

A live job board: in, approved, waiting on parts, and ready.

Released

Dashboard

See the whole shop at a glance the moment you log in.

Released

Reporting

Track sales, expenses, and shop activity.

Released

Inventory

Manage parts, shop supplies, and purchase orders.

Released

Time Clock

Clock technicians in and out and track shop hours.

Released

Settings

Configure your shop, team roles, and preferences.

Released

Help Center

Built-in guidance for getting the most out of Bay Bench.

In Progress

Currently In Development

What our attention is on right now. These are being built and refined.

In Progress

Bay Bench Intelligence

A crowd-sourced, privacy-first repair knowledge network.

In Progress

Tech AI

An AI assistant grounded in real shop repair experience.

In Progress

Community Labor Guide

Realistic labor guidance drawn from working shops.

In Progress

Digital Vehicle Inspections

Guided inspections you can share with customers.

In Progress

Advanced Reporting

Deeper owner and technician-productivity insights.

In Progress

Activity Log

A running record of what happens across the shop.

In Progress

Billing

Subscription billing and plan management.

In Progress

Early Access

Onboarding for shops joining ahead of public launch.

In Progress

Admin Controls

Operator tools for managing shops on the platform.

Planned

On The Near-Term List

Committed for a future release. Not started yet — but clearly on the way.

Planned

Fleet Management

Tools for managing fleet and commercial accounts.

Planned

QuickBooks Integration

One-click sync of invoices and expenses to your books.

Planned

Technician Messaging

In-app messaging between the counter and the bay.

Planned

Photo & Video Attachments

Attach media to repair orders and inspections.

Planned

Inspection Templates

Reusable templates for common inspection types.

Planned

SMS Notifications

Text customers about approvals, updates, and reminders.

Planned

Customer Portal

A place for customers to view and approve work online.

Planned

Public API

Connect Bay Bench with the other tools your shop uses.

Future Vision

Where We’re Headed

Our long-term direction for independent repair shops. Directional, not yet in development.

Future Vision

Predictive Repair Intelligence

Anticipate the repairs a vehicle is likely to need next.

Future Vision

Anonymous Community Repair Data

Shared, anonymized patterns of what actually fixes a problem.

Future Vision

AI Repair Recommendations

Smart, context-aware suggestions for the job at hand.

Future Vision

Voice Repair Orders

Start and update repair orders hands-free.

Future Vision

Parts Marketplace

Source and order parts without leaving Bay Bench.

Future Vision

Machine Learning Labor Guide

Labor guidance that keeps improving from real shop data.

Future Vision

Advanced Shop Analytics

Deeper analytics to help shops grow with confidence.

Future Vision

Mobile Apps

Dedicated apps for iOS and Android.

How we decide what to build

Built From Real Shops

Bay Bench doesn’t build features because they’re trendy.

Every improvement starts with solving a real problem experienced inside an independent repair shop.

Customer feedback, technician suggestions, and daily shop operations all help shape future development.

Your voice matters

Help Shape Bay Bench

Have an idea that would make Bay Bench better?

We’d love to hear it.

Submit Feature Request

Building The Future Of Independent Repair Shops

Bay Bench is more than software.

It’s a long-term commitment to giving independent repair shops technology that grows alongside their business.